We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
Students may be experiencing an issue with a recent ChromeOS LTS version 144.0.7559.257 that prevents Core5, PowerUp, and Lexia English from operating properly on affected devices. The recommended resolution is a minor update to ChromeOS version 144.0.7559.258 or a later version. This update includes a fix that has resolved the issue for devices that have been updated.
We’ve completed message data restoration across affected teams and channels, and are now focused on restoring file shares which should be the last step towards resolution. We'll provide another update as soon as new information becomes available.
Monitors
Cloudflare
Khan Academy
GoToConnect Phone System
Houghton Mifflin Harcourt